If you’ve never opened a web hosting account or you’re switching companies and the new one deploys an account management dashboard that you haven’t seen so far, you may get bewildered about how to complete a given operation in your account or on your desktop PC. That’s why, a lot of web hosting companies have compiled a knowledge base, which presents the most common questions and issues connected with the specific platform they use, rather than including only some generic facts. This kind of knowledge base will enable you to find the needed information quickly and effortlessly, so you won’t have to commit a lot of time and effort to things that might require something as simple as clicking on a button or ticking a tick box. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and interesting details, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Hosting

If you’ve bought your very first hosting account from our company or have moved your site over to us, you will get familiar with our platform and our created-developed Hepsia Control Panel in a jiffy due to the fact that we have compiled an extensive online knowledge base where you can find all the information that you may ever need – both general info in regard to the hosting service as a whole and more concrete info about the different functions that you can use and the problems that you may encounter. The articles are available in 2 locations. The complete article collection is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in each Control Panel section too. You can become aware of how to do practically everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer detailed instructions, so you’ll never become baffled due to an unclear text. Surely, if you encounter a more specific obstacle and you’re unable to find an adequate solution in our knowledge base, you can touch base with our technical support engineers 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the elaborate online support documentation that we’ve compiled for you. The articles themselves feature general information about our services, educational guides about the different features that you can access, along with troubleshooting guidelines that can help you rectify common problems that you could run into. The topics that we’ve covered include de facto everything, from basic things such as how to host a brand-new domain in the account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you are on, whereas the whole article list is accessible through the all-inclusive Help section.