Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing great quality support promptly is our main priority, so we support each Linux hosting plan with a one hour ticket answer warranty. As you fill in a ticket or drop a message, our customer help and support staff will do their best to present the most adequate remedy for your case and to offer you help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of qualified technicians who will be able to react to your inquiry asap. You could make contact with the technical support team by starting a help and support ticket from your Web Control Panel or by submitting us an e–mail message. On business days, you may also call us on the telephone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a comprehensive education base into the Control Panel allowing you to get beneficial step by step guidelines anytime. Each section of the Control Panel features its own contextual help area displaying a variety of how–to articles. We have also prepared movies to offer you with a greater visual representation of the simplest way to execute any given job.