A 99.9% Server Uptime
Our hosting platform is based on a reliable, enterprise–class hardware configuration and a strongly modified Linux distribution. That’s why, irrespective of what your web site is, or how many website visitors you have, or even in case there’s a DDoS assault, our servers will remain up and running and your sites will stay accessible online.
Our Linux hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is vital that you also set up your own network infrastructure. Because of this, we set up a custom internal network in all our datacenter facilities. Based on enterprise–grade Juniper switches and routers, our internal network allows for eye–poppingly fast data transmission speeds and is also fully redundant.
Therefore, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, irrespective of which hosting service you have selected.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to decrease all possible risks with our cloud hosting plans and despite the fact that we provide first–class technical support, there are instances when the customer is simply not pleased with what we are offering. Or he needs to switch to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not completely happy, you will receive your money back.
24/7 Technical Support
We’ve mindfully chosen each single member of our 24x7 support team to make certain that we can offer the best possible tech support service that you can possibly get. Each of our techs has lots of years of experience working with hosting accounts behind his back, therefore they know what they are doing. Moreover, they’re available 24–7–365 – you’ll be able to contact them at any time and they will reply ASAP.
Their average response time is just 20 minutes, while with many other web hosting firms you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in less than one hour.