Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Guarantee

  • Each ticket that you submit to the technical assist crew will be handled in up to 1 hour. The common inquiries are going to be answered instantly. However, if the help question you have submitted calls for assistance from a licensed administrator, we will forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Expert Technical Help And Support Service

  • We deliver 24 hours a day technical support by using a super–fast ticketing platform included in your Control Panel. You may write to us whenever you want about any of the applications that come pre–installed on the virtual server, such as the chosen Linux OS, the server admin panel and our custom made Web Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Web Control Panel that is available free of cost with your VPS features an included articles base. One can find a selection of comprehensive how–to content articles and a range of step–by–step video courses that display all the regular website control duties. You can easy–access them by clicking on the Help or Video buttons in the right corner of each Control Panel section.